Return & Refund Policy
We want you to love your purchase. If you are not fully satisfied, we’re here to help. Please read our Return & Refund Policy below.
1. Eligibility for Returns
To be eligible for a return, your item must meet the following conditions:
- Item must be unused, unworn, and in the same condition as received.
- Item must be in original packaging.
- Return request must be submitted within 30 days of delivery.
2. Non-returnable Items
For hygiene and safety reasons, the following items cannot be returned:
- Worn socks
- Opened or damaged packaging
- Final sale items
- Gift cards
3. Return Process
- Contact us at [your support email] with your order number.
- Our team will provide return instructions and the return address.
- Please ship the item back using a trackable shipping method.
4. Refunds
Once we receive and inspect your return, we will notify you of approval or rejection.
Approved refunds will be processed to your original method of payment within 5–7 business days.
5. Exchanges
We currently do not offer direct exchanges. If you need a different size or color, please return your item and place a new order.
6. Shipping Costs
Shipping fees are non-refundable. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
7. Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos, and we will arrange a replacement at no additional cost.
8. Contact Us
For any questions about returns or refunds, contact us at: [your support email]